Privacy Policy

1. Introduction

Welcome to InvoiceBirdie.

InvoiceBirdie ("us", "we", or "our") operates https://invoicebirdie.com/ (hereinafter referred to as "Service").

Our Privacy Policy governs your visit to https://invoicebirdie.com/, and explains how we collect, safeguard and disclose information that results from your use of our Service.

We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms of Service.

Our Terms of Service ("Terms") govern all use of our Service and together with the Privacy Policy constitutes your agreement with us ("agreement").

2. Definitions

SERVICE means the https://invoicebirdie.com/ website operated by InvoiceBirdie.

PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

COOKIES are small files stored on your device (computer or mobile device).

DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

DATA SUBJECT is any living individual who is the subject of Personal Data.

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

GOOGLE USER DATA refers to any personal information accessed from Google's APIs or services when you connect your Google account to our Service.

3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

4. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by emailing at support@invoicebirdie.com.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device ("Usage Data").

This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

When you visit or log in to our website, these cookies and similar technologies may be used by our online data partners or vendors to associate your activities on our site with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. Should you prefer not to receive such advertising, you have the option to opt out by sending an email to support@invoicebirdie.com.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies: We use Session Cookies to operate our Service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.
• Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

5. Sharing, Transfer, and Disclosure of Google User Data

When you connect your Google account to our Service, we may access certain Google user data through Google APIs. We treat this information with strict confidentiality and adhere to the following principles:

• We do not sell Google user data to third parties.
• We only share Google user data with third-party service providers who assist us in operating our Service and who are contractually obligated to maintain the confidentiality and security of your data.

Our third-party service providers include:

• Cloud hosting providers for data storage
• Analytics providers to improve our Service
• Customer support software providers to assist with user inquiries

Each third-party service provider is contractually prohibited from using your Google user data for any purpose other than to provide services to us.

6. Data Retention and Deletion

Retention of Google User Data

We will retain your Google user data for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. The retention period may vary depending on the type of data and the purpose for which it is used.

When the data retention period expires for a given type of data, we will delete or destroy it securely within 30 days.

Retention Timeframes

• Account information: Retained for the duration of your account plus 90 days after account closure
• Usage data: Retained for up to 24 months
• Transaction data: Retained for 7 years to comply with tax and financial regulations

Data Deletion Requests

You may request deletion of your Google user data at any time by:

• Emailing support@invoicebirdie.com with the subject line "Data Deletion Request"
• Visiting your account settings page and selecting "Delete My Data"
• Contacting our support team through the in-app chat feature

Upon receiving your deletion request, we will:

• Verify your identity
• Process your request within 30 days
• Send confirmation once deletion is complete

Please note that certain information may be retained even after you request deletion where necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

7. Protection of Google User Data

We implement a variety of security measures to maintain the safety of your Google user data when it is accessed, used, or processed.

Data Protection Measures

• Encryption: We use industry-standard encryption protocols (TLS/SSL) to protect your data during transmission. All data at rest is encrypted using AES-256 encryption.
• Access Controls: We maintain strict access controls that limit access to your Google user data to authorized personnel only. All access to user data is logged and monitored.
• Regular Security Audits: We conduct regular security assessments and vulnerability scans to identify and address potential security risks.
• Employee Training: Our team undergoes regular privacy and security awareness training to ensure proper handling of user data.
• Secure Infrastructure: We use cloud infrastructure providers that maintain SOC 2, ISO 27001, and other relevant security certifications.
• Data Minimization: We only collect and retain the Google user data necessary to provide our Service.

Breach Notification

In the event of a data breach that affects your Google user data, we will notify you and relevant authorities as required by applicable laws.

16. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: support@invoicebirdie.com